Privacy Policy
Effective Date: March 6, 2026
Last Updated: March 6, 2026
Privacy Policy for Virtus Lagoon Publishing
This Privacy Policy for Virtus Lagoon Publishing explains how Virtus Lagoon Publishing Co. (“Virtus Lagoon,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit our website, create an account, place an order, submit a form, join our mailing list, contact us, or otherwise interact with our services.
By using this website, you agree to the practices described in this Privacy Policy for Virtus Lagoon Publishing.
Who we are
Virtus Lagoon Publishing Co. operates the website located at https://virtuslagoon.com.
If you have questions about this Privacy Policy for Virtus Lagoon Publishing or would like to make a privacy request, you may contact us at:
Email: contact@virtuslagoon.com
Contact Page: Contact us!
What information we collect
We may collect the following categories of information:
Information you provide directly
When you place an order, create an account, fill out a contact form, join a mailing list, submit a manuscript, or otherwise communicate with us, you may provide:
Messages, manuscript submissions, inquiry details, or other content you choose to send us
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Account login information
- Payment-related information
- Order details
Information collected automatically
When you visit the site, we may automatically collect certain technical and usage information, such as:
- Cookies and similar technologies
- IP address
- Browser type
- Device type
- Operating system
- Referral source
- Pages viewed
- Time spent on pages
- Dates and times of access
Information from comments, media, and embedded content
If comments are enabled, WordPress may collect information entered into the comment form, as well as IP address and browser user agent data for spam detection. WordPress’s privacy documentation specifically notes these common site behaviors, including comments, cookies, and embedded content.
If you upload media to the site, avoid uploading images with embedded location data, because visitors may be able to download and extract that information. WordPress specifically flags EXIF/GPS media data as a privacy consideration.
How we use your information
We use personal information for the following business purposes:
- To analyze site traffic, performance, and user experience
- To operate, maintain, and improve our website
- To create and manage customer accounts
- To process orders, payments, downloads, shipping, and customer support
- To communicate with you about purchases, inquiries, submissions, and services
- To send newsletters or marketing emails if you opt in
- To detect fraud, abuse, spam, and security incidents
- To comply with legal obligations
- To enforce our terms and protect our rights
WooCommerce and store-related data
If you purchase products through our store, WooCommerce may store personal information needed to process and fulfill orders, including billing details, shipping information, customer account details, and order history. WooCommerce also provides settings for account creation, checkout privacy notices, and personal-data retention.
We use this information to:
- Maintain records needed for tax, accounting, and legal compliance
- Process and complete transactions
- Provide receipts and order confirmations
- Deliver physical or digital products
- Manage refunds, disputes, and customer service
Payment processing
We do not store full payment card numbers on our servers unless explicitly stated otherwise by an integrated payment provider. Payments are generally processed through third-party payment processors such as [Stripe, PayPal, or other provider used]. Those processors collect, use, and store payment information according to their own privacy policies and security practices.
Cookies and similar technologies
This website may use cookies and similar technologies to:
- Keep users logged in
- Remember preferences
- Maintain shopping cart and checkout functions
- Measure traffic and performance
- Improve usability and security
WordPress and WooCommerce both rely on cookies for certain account, login, and store functions. WordPress’s privacy documentation discusses cookie-related site behavior, and WooCommerce provides privacy settings tied to checkout and account management.
You can control cookies through your browser settings. However, disabling cookies may affect site functionality.
Email marketing and newsletters
If you subscribe to our newsletter or marketing list, we may use your name and email address to send updates about books, releases, submissions, services, promotions, or company news.
You may unsubscribe at any time by clicking the unsubscribe link in an email or by contacting us at contact@virtuslagoon.com
Contact forms and submissions
If you contact us through a form or email, we may keep the information you send so we can respond, maintain records, and follow up on your inquiry.
If you submit a manuscript or proposal, we may retain that submission and related correspondence for editorial review, internal recordkeeping, and future communication, unless you request deletion and we are not legally required to keep the materials.
Embedded content from other websites
Pages on this site may include embedded content, such as videos, podcasts, social media feeds, book previews, or other media. Embedded content from another site behaves much as if you visited that other site directly, and that third party may collect data about you, use cookies, and monitor your interaction. WordPress specifically identifies embedded content as a privacy consideration for site owners.
Who we share your data with
We do not sell your personal information in the ordinary sense of selling customer lists for money.
We may share your information only as needed with:
- Payment processors
- Shipping providers
- Website hosting providers
- WordPress or WooCommerce-related service providers
- Email marketing services
- Analytics providers
- Spam and security tools
- Professional advisors, such as accountants, attorneys, or insurers
- Government agencies or law enforcement when required by law
If you request a password reset, WordPress may include your IP address in the reset email. WordPress’s privacy guidance notes this specifically.
How long we retain your data
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including business operations, legal compliance, accounting, fraud prevention, and dispute resolution.
Examples:
- Account information: retained while your account remains active and as needed afterward for legal or business purposes
- Order records: retained for accounting, tax, fraud-prevention, and customer-service purposes
- Contact form submissions: retained as needed to respond and maintain records
- Marketing subscription data: retained until you unsubscribe or request deletion, unless we must keep limited records for compliance
- Comments: if enabled, comments and related metadata may be retained indefinitely unless removed
WooCommerce includes configurable personal-data retention settings for shop owners, so your actual retention periods should match what you set in WooCommerce.
Your privacy rights
Depending on where you live, you may have rights related to your personal information, including the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data, subject to legal exceptions
- Request a copy of your data in a portable format
- Opt out of certain marketing communications
WordPress includes privacy tools intended to help site administrators respond to requests for copies of data and deletion requests.
To make a privacy request, contact us at contact@virtuslagoon.com
California privacy notice
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, depending on whether the law applies to our business. California law gives consumers rights regarding categories of personal information collected, purposes of use, deletion, correction, access, and certain opt-out rights.
California residents may contact us at [contact@virtuslagoon.com] to exercise applicable rights.
Data security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no website, ecommerce platform, or electronic transmission is completely secure, and we cannot guarantee absolute security.
The FTC warns businesses that privacy promises and data-security representations should match actual practices, and it can take enforcement action where companies misrepresent how they protect data.
Third-party links
Our website may contain links to third-party websites, retailers, payment processors, social platforms, or partner services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information.
International users
If you access this site from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.
Changes to this privacy policy
We may update this Privacy Policy for Virtus Lagoon Publishing from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of the website after changes become effective constitutes acceptance of the revised policy, to the extent permitted by law.
Contact us
If you have questions about this Privacy Policy for Virtus Lagoon Publishing or would like to submit a privacy request, contact us at:
Virtus Lagoon Publishing Co.
contact@virtuslagoon.com
Contact page